After sales service

Warranty Summary

RCA domestic warranty of 1 year is acceptable only within the territory of India

Warranty is covered

  • Warrant covers manufacturing defects related to hardware and software of the product.
  • Installation charges
  • For receiving services, warranty is applicable only if the original invoice is produced.
  • Expenses associated with transportation and use during the process of repair and replacement during the warranty period

Warranty is not covered

  • Warranty remains invalid if the product is inappropriately handled during installation and regular use of the product
  • Any of the accessories to the product (for example, cable, carrying Bag, etc) does not carry warranty.
  • Warranty is not applicable if the serial no. of the product is changed, erased or destroyed under any condition or if not used according to guidelines of the user manual.
  • Faults caused by lightning, abnormal voltage, acts of god or during the transport to the service centre or buyer’s location are not protected under warranty.
  • Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine
  • Physical harm of any nature to the product or abrasion suffered by the panel

Warranty Service Type :

  • Technical Visit
  • Installation and Demo
  • On-site

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